All products (“software”) released by Codeboxr is tested thoroughly on most recent 2/3 versions for the CMS they are intended for. On top of that we are also happy to provide additional technical support (“free support” for basic troubleshooting, and “paid on hourly basis” for extended support).

Unlike physical goods, electronically distributed software and software licenses can be easily duplicated. Once we have distributed a release version to the customer, the sale is final, and you may not return the software for a refund or credit without any valid reason. Please be cautious and make sure you know what you are purchasing. We accept any valid refund within 7 days if you show any specific reason.

In special cases due to inherent problem in client’s end such as a conflicting plugin / module, corrupted components of CMS, a Product may not work. In such cases, once after basic troubleshooting is done, we may refund 100% .

Finding a bug in our products is not a reason for a refund. If you do find bugs, please report them so that we can fix them. Use our contact page to any bug report, we will get back to you as soon as possible and maximum 24 hours. We consider Saturday and Sunday as weekend and may respond on the next available workday day asap, please have patience.

Codeboxr reserves the right to approve refunds in the following cases ONLY:

  • Product doesn’t work as it’s described and we failed to fix bug and don’t provide any support about your question that is relevant to our product (“software”)
  • Product doesn’t have the features listed in the product description page
  • 100% refund but we recommend you contact with us about any problem.
  • You bought the product from Codeboxr or it’s family web sites
  • Provide all necessary information about your purchase like the first name, last name , paypal/gateway transaction id (email), transaction date etc.

Please also read:

Last modified: September 5, 2021